Job Description:
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Perform quality controls and monitor production KPIs
• Lead and manage quality standard in operation and compliance in SOP with all departments
• Find ways to increase quality of customer service
• Track and manage the progress of new campus set up
• Work closely with all departments to execute the company initiatives
• Help the organization’s processes remain legally compliant
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Conduct budget reviews and report cost plans to upper management
• Coordinate with all campuses and collect operational reports to ensure quality compliance.
Job Requirements:
• Bachelor’s Degree in Management or equivalent
• Two or more years of proven success in an operations management role
• Knowledge of organizational effectiveness and operations management
• Knowledge and experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Strong Leadership skills
• Outstanding organizational skills
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications
• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Ability to communicate in more than one language.
How to apply!
Submit your CVs to our Talent Acquisition Team (TAT),
via email to: hr@mjqeducation.edu.kh
Telegram: https://t.me/HRMJQE
Tel: (855) 12 797 939, (855) 93 335 564
*Note: CV without photo will not be selected for shortlisting.