Operations Manager
- Post Date:February 26, 2024
- Views 527
- Offered Salary NegotiableCareer Level ManagerExperience 2+ Years
- Company Industry Education / TrainingQualification Bachelor DegreeHiring 01 Position
- Language Skills Khmer, English
Job Description
– Formulate strategic and operational objectives
– Examine financial data and use them to improve profitability
– Manage budgets and forecasts
– Ensuring all operations are carried on in an appropriate, cost-effective way
– Improve operational management systems, processes and best practices
– Perform quality controls and monitor production KPIs
– Lead and manage quality standard in operation and compliance in SOP with all departments
– Find ways to increase quality of customer service
– Track and manage the progress of new campus set up
– Work closely with all departments to execute the company initiatives
– Help the organization’s processes remain legally compliant
– Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
– Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
– Partner with cross-functional teams to improve proprietary tools and systems
– Conduct budget reviews and report cost plans to upper management
– Coordinate with all campuses and collect operational reports to ensure quality compliance
Job Requirements
– Bachelor’s Degree in Management or equivalent
– Two or more years of proven success in an operations management role
– Knowledge of organizational effectiveness and operations management
– Knowledge and experience budgeting and forecasting
– Familiarity with business and financial principles
– Excellent communication skills
– Strong Leadership skills
– Outstanding organizational skills
– Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
– Proficiency in conflict management and business negotiation processes
– Knowledge of business productivity software and an aptitude for learning new applications
– Bachelor’s degree (or equivalent) in operations management, business administration, or related field
– Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
– Strong IT skills, including database development
– Ability to communicate in more than one language